Partially Degraded Service
Uptime over the past 90 days. View historical uptime.
Checkmate Services Degraded Performance
90 days ago
99.99 % uptime
Today
Order Processing Degraded Performance
90 days ago
99.97 % uptime
Today
Menu Management Operational
90 days ago
100.0 % uptime
Today
Reconcile Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Public Website Operational
90 days ago
100.0 % uptime
Today
Direct Ordering Operational
90 days ago
100.0 % uptime
Today
Direct Ordering UI + Customer Sites Operational
90 days ago
100.0 % uptime
Today
Direct Ordering API Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
WorldPay Payment Gateway Operational
90 days ago
100.0 % uptime
Today
Google Maps Operational
90 days ago
100.0 % uptime
Today
NMI Gateway Operational
90 days ago
100.0 % uptime
Today
Point of Sale Operational
90 days ago
100.0 % uptime
Today
Toast Operational
90 days ago
100.0 % uptime
Today
SpotOn Operational
90 days ago
100.0 % uptime
Today
Revel Operational
90 days ago
100.0 % uptime
Today
Speedline Operational
90 days ago
100.0 % uptime
Today
North Key Operational
90 days ago
100.0 % uptime
Today
Heartland / MobileBytes Operational
90 days ago
100.0 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
Maitre'D Operational
90 days ago
100.0 % uptime
Today
Brink Operational
90 days ago
100.0 % uptime
Today
Revention / HungerRush Operational
90 days ago
100.0 % uptime
Today
FoodTec Operational
90 days ago
100.0 % uptime
Today
Square Operational
90 days ago
100.0 % uptime
Today
Focus Operational
90 days ago
100.0 % uptime
Today
Aloha Operational
90 days ago
100.0 % uptime
Today
MicroWorks Operational
90 days ago
100.0 % uptime
Today
CAKE Operational
90 days ago
100.0 % uptime
Today
Upserve Operational
90 days ago
100.0 % uptime
Today
Other POS ? Operational
90 days ago
100.0 % uptime
Today
Ordering Platform Operational
90 days ago
100.0 % uptime
Today
Doordash Operational
90 days ago
100.0 % uptime
Today
UberEats Operational
90 days ago
100.0 % uptime
Today
GrubHub Operational
90 days ago
100.0 % uptime
Today
SkipTheDishes Operational
90 days ago
100.0 % uptime
Today
Postmates Operational
90 days ago
100.0 % uptime
Today
Chownow Operational
90 days ago
100.0 % uptime
Today
Slice Operational
90 days ago
100.0 % uptime
Today
Order With Google (Restaurant Direct) Operational
90 days ago
100.0 % uptime
Today
Restolabs Operational
90 days ago
100.0 % uptime
Today
Snackpass Operational
90 days ago
100.0 % uptime
Today
BentoBox Operational
90 days ago
100.0 % uptime
Today
Other OPs ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Desk Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 30, 2024

No incidents reported today.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024
Square POS Outage
Resolved - We have received a confirmation from Square POS team that the processing interruption has been resolved and that order processing is working successfully again.

If you continue to experience any issues on your end, or require assistance with any other matter, please feel free to reach out to our support teams at support@itsacheckmate.com or call us at +1 855 953 4340 for any assistance needed.


Thank you for your patience and understanding during this time.

We apologize for the inconvenience caused.
Oct 27, 00:22 UTC
Investigating - We are currently facing a processing interruption for Square POS. Based on our initial investigation, this issue is not stemming from Checkmate’s side. Our engineering team is investigating further, and we have also reached out to Square POS team to get more information.

During this period, please process the orders manually for the ones that did not integrate into the POS and also look out for any duplicate orders that may print to the kitchen. Please feel free to reach out to our support teams at support@itsacheckmate.com or call us at +1 855 953 4340 for any assistance needed.


We apologize for the inconvenience caused.
Oct 26, 23:34 UTC
Oct 26, 2024
Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

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