All Systems Operational

Uptime over the past 90 days. View historical uptime.
Checkmate Services Operational
Order Processing Operational
Menu Management Operational
Reconcile Operational
Insights Operational
Public Website Operational
Direct Ordering Operational
Direct Ordering UI + Customer Sites Operational
Direct Ordering API Operational
Amazon Web Services Operational
WorldPay Payment Gateway Operational
Google Maps Operational
NMI Gateway Operational
Point of Sale Operational
Toast Operational
SpotOn Operational
Revel Operational
Speedline Operational
North Key Operational
Heartland / MobileBytes Operational
Clover Operational
Maitre'D Operational
Brink Operational
Revention / HungerRush Operational
FoodTec Operational
Square Operational
Focus Operational
Aloha Operational
MicroWorks Operational
CAKE Operational
Upserve Operational
Other POS Operational
Ordering Platform Operational
Doordash Operational
UberEats Operational
GrubHub Operational
SkipTheDishes Operational
Postmates Operational
Chownow Operational
Slice Operational
Order With Google (Restaurant Direct) Operational
Restolabs Operational
Snackpass Operational
BentoBox Operational
Other OPs Operational
Customer Support Desk Operational
Email Operational
Phone Operational
Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

Checkmate Platform Performance Degradation
Resolved - We have confirmation from our engineering team regarding the resolution of the intermittent processing interruption. We are pleased to inform you that there is no impact to order processing or menu import.

If you experience any issues on your end, or require assistance with any other matter, please feel free to reach out to our support teams at support@itsacheckmate.com or call us at +1 855 953 4340 for any assistance needed.
Aug 31, 19:38 UTC
Identified - Our team has reported system slowness currently impacting menu imports. We are closely monitoring the situation, and engineering is working to resolve the issue as quickly as possible.
Aug 31, 18:33 UTC
Investigating - We are experiencing performance degradation issues on our backend order processing software for some of ordering platforms. We are investigating.

During this period, please process the orders manually for the ones that did not integrate into the POS and also look out for any duplicate orders that may print to the kitchen. Please feel free to reach out to our support teams at support@itsacheckmate.com or call us at +1 855 953 4340 for any assistance needed.


We apologize for the inconvenience caused.
Aug 31, 18:07 UTC

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Checkmate Platform Intermittent Interruption
Resolved - We have a confirmation from our engineering team regarding the resolution of the intermittent processing interruption. We are pleased to inform you that order processing is now fully operational and functioning smoothly.

If you continue to experience any issues on your end or require assistance with any other matter, please feel free to reach out to our support team at support@itsacheckmate.com or call us at +1 855 953 4340 for any assistance needed.

Thank you for your patience and understanding during this time.
Aug 27, 20:58 UTC
Monitoring - We have received confirmation from our Engineering team that the intermittent processing interruption has been resolved. Third-party order processing is currently functioning smoothly, and our team is continuing to monitor the system closely.

If you continue to experience any issues on your end or require assistance with any other matter, please feel free to reach out to our Support team at support@itsacheckmate.com or call us at +1 855 953 4340.

Thank you for your patience and understanding while we worked to resolve this issue.
Aug 27, 19:32 UTC
Investigating - We are currently experiencing an intermittent interruption in our order processing. We are investigating.

During this period, please process the orders manually for the ones that did not integrate into the POS and also look out for any duplicate orders that may print to the kitchen. Please feel free to reach out to our support teams at support@itsacheckmate.com or call us at +1 855 953 4340 for any assistance needed.
Aug 27, 18:48 UTC
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