We are pleased to inform you that the issue with our phone service provider has been successfully resolved. Our phone lines are now fully operational, and you can once again reach us via phone for any assistance you may require. We apologize for any inconvenience this disruption may have caused and thank you for your patience and understanding throughout this period. As always, our team is here to assist you with any questions or concerns you may have. We value your business and are committed to providing you with the best possible service.
Posted Apr 22, 2024 - 16:56 UTC
Investigating
We want to inform you about a temporary disruption in our phone service due to issues with our service provider.
At the moment, our service provider is experiencing technical difficulties on their end, and they are actively working to resolve the issue as quickly as possible. While this is beyond our control, please rest assured that we are closely monitoring the situation and are in constant communication to ensure a swift resolution.
In the meantime, we understand the importance of efficient communication, especially for urgent matters. Rest assured, our team is available via Email and Chat to assist you promptly.
We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.
Posted Apr 22, 2024 - 15:37 UTC
This incident affected: Customer Support Desk (Phone).