Identified - Hello, There is a service interruption with E-Mail sending which is impacting Direct Ordering and our team is working with AWS to have this issue resolved.
Jul 11, 2025 - 17:09 UTC
Checkmate Services
Operational
90 days ago
99.99
% uptime
Today
Order Processing
Operational
90 days ago
99.96
% uptime
Today
Menu Management
Operational
90 days ago
100.0
% uptime
Today
Reconcile
Operational
90 days ago
100.0
% uptime
Today
Insights
Operational
90 days ago
100.0
% uptime
Today
Public Website
Operational
90 days ago
100.0
% uptime
Today
Direct Ordering
Degraded Performance
90 days ago
100.0
% uptime
Today
Direct Ordering UI + Customer Sites
Operational
90 days ago
100.0
% uptime
Today
Direct Ordering API
Operational
90 days ago
100.0
% uptime
Today
Amazon Web Services
Degraded Performance
90 days ago
100.0
% uptime
Today
WorldPay Payment Gateway
Operational
90 days ago
100.0
% uptime
Today
Google Maps
Operational
90 days ago
100.0
% uptime
Today
NMI Gateway
Operational
90 days ago
100.0
% uptime
Today
Point of Sale
Operational
90 days ago
99.99
% uptime
Today
Toast
Operational
90 days ago
100.0
% uptime
Today
SpotOn
Operational
90 days ago
100.0
% uptime
Today
Revel
Operational
90 days ago
100.0
% uptime
Today
Speedline
Operational
90 days ago
100.0
% uptime
Today
North Key
Operational
90 days ago
100.0
% uptime
Today
Heartland / MobileBytes
Operational
90 days ago
100.0
% uptime
Today
Clover
Operational
90 days ago
100.0
% uptime
Today
Maitre'D
Operational
90 days ago
100.0
% uptime
Today
Brink
Operational
90 days ago
100.0
% uptime
Today
Revention / HungerRush
Operational
90 days ago
100.0
% uptime
Today
FoodTec
Operational
90 days ago
100.0
% uptime
Today
Square
Operational
90 days ago
100.0
% uptime
Today
Focus
Operational
90 days ago
100.0
% uptime
Today
Aloha
Operational
90 days ago
100.0
% uptime
Today
MicroWorks
Operational
90 days ago
100.0
% uptime
Today
CAKE
Operational
90 days ago
100.0
% uptime
Today
Upserve
Operational
90 days ago
100.0
% uptime
Today
Other POS
?
Operational
90 days ago
99.96
% uptime
Today
Ordering Platform
Operational
90 days ago
100.0
% uptime
Today
Doordash
Operational
90 days ago
100.0
% uptime
Today
UberEats
Operational
90 days ago
100.0
% uptime
Today
GrubHub
Operational
90 days ago
100.0
% uptime
Today
SkipTheDishes
Operational
90 days ago
100.0
% uptime
Today
Postmates
Operational
90 days ago
100.0
% uptime
Today
Chownow
Operational
90 days ago
100.0
% uptime
Today
Slice
Operational
90 days ago
100.0
% uptime
Today
Order With Google (Restaurant Direct)
Operational
90 days ago
100.0
% uptime
Today
Restolabs
Operational
90 days ago
100.0
% uptime
Today
Snackpass
Operational
90 days ago
100.0
% uptime
Today
BentoBox
Operational
90 days ago
100.0
% uptime
Today
Other OPs
?
Operational
90 days ago
100.0
% uptime
Today
Customer Support Desk
Operational
90 days ago
100.0
% uptime
Today
Email
Operational
90 days ago
100.0
% uptime
Today
Phone
Operational
90 days ago
100.0
% uptime
Today
Chat
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jul 13, 2025
No incidents reported today.
Jul 12, 2025
No incidents reported.
Jul 11, 2025
Unresolved incident: Direct Ordering - E-Mail Sending.