All Systems Operational

Uptime over the past 90 days. View historical uptime.
Checkmate Services Operational
90 days ago
99.99 % uptime
Today
Order Processing Operational
90 days ago
99.97 % uptime
Today
Menu Management Operational
90 days ago
100.0 % uptime
Today
Reconcile Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Public Website Operational
90 days ago
100.0 % uptime
Today
Direct Ordering Operational
90 days ago
100.0 % uptime
Today
Direct Ordering UI + Customer Sites Operational
90 days ago
100.0 % uptime
Today
Direct Ordering API Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
WorldPay Payment Gateway Operational
90 days ago
100.0 % uptime
Today
Google Maps Operational
90 days ago
100.0 % uptime
Today
NMI Gateway Operational
90 days ago
100.0 % uptime
Today
Point of Sale Operational
90 days ago
100.0 % uptime
Today
Toast Operational
90 days ago
100.0 % uptime
Today
SpotOn Operational
90 days ago
100.0 % uptime
Today
Revel Operational
90 days ago
100.0 % uptime
Today
Speedline Operational
90 days ago
100.0 % uptime
Today
North Key Operational
90 days ago
100.0 % uptime
Today
Heartland / MobileBytes Operational
90 days ago
100.0 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
Maitre'D Operational
90 days ago
100.0 % uptime
Today
Brink Operational
90 days ago
100.0 % uptime
Today
Revention / HungerRush Operational
90 days ago
100.0 % uptime
Today
FoodTec Operational
90 days ago
100.0 % uptime
Today
Square Operational
90 days ago
100.0 % uptime
Today
Focus Operational
90 days ago
100.0 % uptime
Today
Aloha Operational
90 days ago
100.0 % uptime
Today
MicroWorks Operational
90 days ago
100.0 % uptime
Today
CAKE Operational
90 days ago
100.0 % uptime
Today
Upserve Operational
90 days ago
100.0 % uptime
Today
Other POS Operational
90 days ago
100.0 % uptime
Today
Ordering Platform Operational
90 days ago
99.99 % uptime
Today
Doordash Operational
90 days ago
99.91 % uptime
Today
UberEats Operational
90 days ago
100.0 % uptime
Today
GrubHub Operational
90 days ago
100.0 % uptime
Today
SkipTheDishes Operational
90 days ago
100.0 % uptime
Today
Postmates Operational
90 days ago
100.0 % uptime
Today
Chownow Operational
90 days ago
100.0 % uptime
Today
Slice Operational
90 days ago
100.0 % uptime
Today
Order With Google (Restaurant Direct) Operational
90 days ago
100.0 % uptime
Today
Restolabs Operational
90 days ago
100.0 % uptime
Today
Snackpass Operational
90 days ago
100.0 % uptime
Today
BentoBox Operational
90 days ago
100.0 % uptime
Today
Other OPs Operational
90 days ago
100.0 % uptime
Today
Customer Support Desk Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 30, 2026

No incidents reported today.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Checkmate Platform Intermittant issue Resolved
Resolved - We faced intermittant issue in processing orders from Checkmate end. We have confirmation from our engineering team regarding the resolution of the processing interruption. We are pleased to inform you that order processing is now functioning smoothly.

If you continue to experience any issues on your end, or require assistance with any other matter, please feel free to reach out to our support teams at support@itsacheckmate.com or call us at +1 855 953 4340 for any assistance needed.


Thank you for your patience and understanding during this time.

We apologize for the inconvenience caused.
Jul 27, 17:20 UTC

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

Checkmate Scheduled Maintenance - July 22, 2026
Completed - The scheduled maintenance has been completed.
Jul 22, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 08:00 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming minor database maintenance action that we need to take to ensure continued performance, security, and stability. During this maintenance period, we will be implementing important updates and improvements.

Maintenance Schedule:

Date: Wednesday, July 22, 2026
Start Time: 04:00 AM EST (Eastern Standard Time)
End Time: 05:00 AM EST (Eastern Standard Time)

What to Expect:
We are performing planned maintenance on our Web production database. The window has been scheduled overnight, outside of normal business hours, to minimize impact to customers. We anticipate that the maintenance will last approximately 1 hour. During this time, our software services may be temporarily unavailable.

Impact on Customers:
1. The Web platform may be briefly unavailable during the restart window, which is expected to take under 10 minutes.
2. Other systems that rely on shared data with Web, including Direct Ordering and Voice, may see minor, indirect effects during the window.
3. This is a configuration change, not a software or version upgrade—no functional changes are expected.

We apologize for any inconvenience this maintenance may cause, and we thank you in advance for your understanding and support. Our team will work diligently to ensure a swift and smooth update process.

If you have any questions or concerns, please don't hesitate to contact our support team at support@itsacheckmate.com or call us at +1 855-953-4340.

Thank you for being a part of our most valued customer base. We remain dedicated to continually enhancing our services to meet your evolving needs, and we look forward to serving you with an even better experience after the upgrade.

Best regards,
Checkmate Team
Jul 20, 21:43 UTC

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

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