All Systems Operational

Uptime over the past 90 days. View historical uptime.
Checkmate Services Operational
90 days ago
99.99 % uptime
Today
Order Processing Operational
90 days ago
99.95 % uptime
Today
Menu Management Operational
90 days ago
100.0 % uptime
Today
Reconcile Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Public Website Operational
90 days ago
100.0 % uptime
Today
Direct Ordering Operational
90 days ago
100.0 % uptime
Today
Direct Ordering UI + Customer Sites Operational
90 days ago
100.0 % uptime
Today
Direct Ordering API Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
WorldPay Payment Gateway Operational
90 days ago
100.0 % uptime
Today
Google Maps Operational
90 days ago
100.0 % uptime
Today
NMI Gateway Operational
90 days ago
100.0 % uptime
Today
Point of Sale Operational
90 days ago
100.0 % uptime
Today
Toast Operational
90 days ago
100.0 % uptime
Today
SpotOn Operational
90 days ago
100.0 % uptime
Today
Revel Operational
90 days ago
100.0 % uptime
Today
Speedline Operational
90 days ago
100.0 % uptime
Today
North Key Operational
90 days ago
100.0 % uptime
Today
Heartland / MobileBytes Operational
90 days ago
100.0 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
Maitre'D Operational
90 days ago
100.0 % uptime
Today
Brink Operational
90 days ago
100.0 % uptime
Today
Revention / HungerRush Operational
90 days ago
100.0 % uptime
Today
FoodTec Operational
90 days ago
100.0 % uptime
Today
Square Operational
90 days ago
100.0 % uptime
Today
Focus Operational
90 days ago
100.0 % uptime
Today
Aloha Operational
90 days ago
100.0 % uptime
Today
MicroWorks Operational
90 days ago
100.0 % uptime
Today
CAKE Operational
90 days ago
100.0 % uptime
Today
Upserve Operational
90 days ago
100.0 % uptime
Today
Other POS ? Operational
90 days ago
100.0 % uptime
Today
Ordering Platform Operational
90 days ago
99.99 % uptime
Today
Doordash Operational
90 days ago
99.95 % uptime
Today
UberEats Operational
90 days ago
100.0 % uptime
Today
GrubHub Operational
90 days ago
100.0 % uptime
Today
SkipTheDishes Operational
90 days ago
100.0 % uptime
Today
Postmates Operational
90 days ago
100.0 % uptime
Today
Chownow Operational
90 days ago
100.0 % uptime
Today
Slice Operational
90 days ago
100.0 % uptime
Today
Order With Google (Restaurant Direct) Operational
90 days ago
100.0 % uptime
Today
Restolabs Operational
90 days ago
100.0 % uptime
Today
Snackpass Operational
90 days ago
100.0 % uptime
Today
BentoBox Operational
90 days ago
100.0 % uptime
Today
Other OPs ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Desk Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 18, 2025

No incidents reported today.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Checkmate Scheduled Maintenance - April 16, 2025
Completed - The scheduled maintenance has been completed.
Apr 16, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 08:00 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming software maintenance window to ensure our software products' continued performance, security, and stability. During this maintenance period, we will be implementing important updates and improvements.

Maintenance Schedule:

Date: Wednesday, April 16, 2025
Start Time: 04:00 AM EST (Eastern Standard Time)
End Time: 06:00 AM EST (Eastern Standard Time)

What to Expect: We anticipate that the maintenance will last approximately 2 hours. During this time, our software services may be temporarily unavailable.

Why the update matters: This maintenance is being conducted to apply critical security patches and
enhance the overall performance and efficiency of our software.

Impact on Customers: While we strive to minimize disruption to our customers, please be aware of the following during the maintenance window:

1) Customers should expect to experience a temporary interruption of services.
2) Customers may experience delays in accessing certain features or functionalities.
3) Active sessions or tasks may be interrupted but will resume once the maintenance is complete.

We apologize for any inconvenience this maintenance may cause, and we thank you in advance for your understanding and support. Our team will work diligently to ensure a swift and smooth update process.

If you have any questions or concerns, please don't hesitate to contact our support team at support@itsacheckmate.com or call us at +1 855-953-4340.

Thank you for being a part of our most valued customer base. We remain dedicated to continually enhancing our services to meet your evolving needs, and we look forward to serving you with an even better experience after the upgrade.

Best regards,
Checkmate Team
Apr 15, 15:04 UTC
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025
ChowNow Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 8, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 05:00 UTC
Scheduled - ChowNow, will be performing a scheduled database upgrade on April 7, 2025, starting at 10:00 PM PT. During this time, the ChowNow API will be temporarily unavailable. The maintenance window is expected to last up to 2 hours.

Please be aware that during this downtime, any integration with ChowNow through Checkmate will be impacted, and you may experience temporary service interruptions.

If you have any questions or need further clarification regarding this downtime, please feel free to reach out directly to ChowNow’s support team at support-api@chownow.com.

Thank you for your understanding, and we apologize for any inconvenience this may cause. We will continue to monitor the situation closely and will keep you informed of any updates.
Apr 7, 17:24 UTC
Apr 7, 2025
ChowNow Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 7, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 05:00 UTC
Scheduled - ChowNow, will be performing a scheduled database upgrade on April 7, 2025, starting at 10:00 PM PT. During this time, the ChowNow API will be temporarily unavailable. The maintenance window is expected to last up to 2 hours.

Please be aware that during this downtime, any integration with ChowNow through Checkmate will be impacted, and you may experience temporary service interruptions.

If you have any questions or need further clarification regarding this downtime, please feel free to reach out directly to ChowNow’s support team at support-api@chownow.com.

Thank you for your understanding, and we apologize for any inconvenience this may cause. We will continue to monitor the situation closely and will keep you informed of any updates.
Apr 4, 15:03 UTC
Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.

Apr 4, 2025
Checkmate Portal Interruption
Resolved - We have confirmation from our engineering team regarding the resolution of the interruption in our Checkmate portal. We are pleased to inform you that the Checkmate portal is now functioning smoothly.

If you continue to experience any issues on your end or require assistance with any other matter, please feel free to reach out to our support teams at support@itsacheckmate.com or call us at +1 855 953 4340 for any assistance needed.


Thank you for your patience and understanding during this time.

We apologize for the inconvenience caused.
Apr 4, 18:01 UTC
Investigating - We are currently experiencing an intermittent interruption in our Checkmate portal. We are investigating.
Please feel free to reach out to our support teams at support@itsacheckmate.com or call us at +1 855 953 4340 for any assistance needed.
We apologize for the inconvenience caused.
Apr 4, 17:32 UTC
← Incident History Powered by Atlassian Statuspage