If you continue to experience any issues on your end or require assistance with any other matter, please feel free to contact our support teams at support@itsacheckmate.com or call us at +1 855 953 4340 for any assistance needed.
Thank you for your patience and understanding during this time.
We apologize for the inconvenience caused.
Posted Jun 19, 2024 - 21:51 UTC
Monitoring
Orders are going through however monitoring the Toast POS orders.
Posted Jun 19, 2024 - 21:33 UTC
Investigating
We are currently facing a processing interruption for Toast POS. Based on our initial investigation, this issue stems from Toast POS.
During this period, please process the orders manually for the ones that did not integrate into the POS and also look out for any duplicate orders that may print to the kitchen. Please feel free to contact our support teams at support@itsacheckmate.com or call us at +1 855 953 4340 if you need any help.
We apologize for the inconvenience caused.
Posted Jun 19, 2024 - 21:19 UTC
This incident affected: Checkmate Services (Order Processing) and Point of Sale (Toast).